My experience on the M5 Motorway in the UK. What would you do?

Neil Hawkes
3 min readAug 19, 2019

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Recently I was travelling by car to Bristol in the UK on the M5 motorway.

En route, I parked my car and bought some refreshments at Taunton Dean service area. Whilst parked, a man carrying an empty fuel container approached me and asked if he could have a lift to his abandoned car, which had run out of fuel further up the motorway? I agreed to take him and as we journeyed he shared his story about how he had tried to purchase fuel but his bankcard had been rejected at the service station because, as a new one, he had put in the wrong pin at the petrol pump. He said he was a stonemason from Penzance in Cornwall and his vehicle was loaded with stone.

As we continued on the journey he shared with me a series of events that had gone wrong for him that day, which ranged from the car rescue service not being willing to help him to his family being away and not able to give him help.

When we arrived at Sedgemore service area near to where his car had been left, he asked if I would loan him £50 for the fuel for his vehicle and he would send me a cheque to pay for it as soon as he got home. My intuition was screaming at me that I was being told a series of lies. However, my fears were being overridden by the thought that he might be genuine and that if I were in his position I would hope that someone would help me.

I gave him the money and left him hoping that the following week I would receive his cheque.

Yes, my intuition was right — the cheque didn’t arrive! As days went by I thought I would investigate his story. I contacted a stonemason in Penzance who told me he had received similar calls over the last 10 years from travellers who had been similarly deceived. He said that one motorist had discovered that the man lived in Taunton and had been working the fuel scam between Swindon and Taunton.

I reported my experience to the police and thought I would hear no more about the man. However, I received a phone call to say that the man had been arrested and had admitted to many similar offences that would carry a prison sentence.

I have been reflecting about this experience and have shared it with a number of friends and family. I have been curious about their often strong reactions and also to my own, which have ranged from a feeling of embarrassment about my apparent naivety; sadness that a man should spend his life robbing kind people; gladness that I acted as I did and would do again in similar circumstances.

The situation I found myself in presented a moral dilemma, which called for a response in the moment (not a considered reflective one) — to help or refuse. We can be wise after an event like this but when we are caught up in one of life’s dramas, I think most people act automatically from the values that guide their behaviour — mine being positive. Sadly, that is instinctively what the criminal knew when he approached me in the car park to make me his latest victim.

The dilemma for me remains: do we allow the criminal to determine our behaviour. If we do, we risk becoming insensitive and unkind to the majority of law-abiding people, dismissing their needs; interpreting them in a negative and even hostile way, fuelling a culture based on selfishness.

Yes, I would risk my £50 again — would you?

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Neil Hawkes
Neil Hawkes

Written by Neil Hawkes

Dr. Neil Hawkes is well known as an inspirational speaker, educator, broadcaster, author and social commentator. His passion is to promote ethical leadership.

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